Privacy Policy – Formo Renovation LLC

Effective Date: 04/12/2020
Last Updated: 08/01/2024

1. Introduction

Formo Renovation LLC (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and safeguard the information you provide when you visit our website, submit a form, or interact with our advertising campaigns (including Meta, Facebook, and Instagram).

By using our website or submitting your information, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of personal information:

Contact Information: Full name, email address, phone number, and project address.
Project Details: Information about your renovation, remodeling, or construction project.
Lead Form Data: Information voluntarily submitted through online forms, Meta lead ads, or quote requests.
Usage Data: IP address, browser type, and device information collected automatically for website analytics.

We only collect information that is relevant, necessary, and voluntarily provided by you.

3. How We Use Your Information

We use the information you provide for the following purposes:

To contact you regarding your quote request or project inquiry.
To schedule consultations or provide service estimates.
To send project updates, invoices, or confirmations related to your services.
To improve our website, marketing campaigns, and customer communication.
To comply with legal obligations, including insurance or tax documentation (W9).

We do not sell, rent, or trade your personal information to any third parties.

4. How We Share Information

We may share limited information only in the following cases:

With trusted service providers (such as payment processors or email systems) who assist us in operating our business.
When required by law or court order, or to protect our legal rights and property.
With your explicit consent when coordinating with subcontractors or partners directly involved in your approved project.

All third parties are required to keep your information secure and use it only for the purposes described here.

5. Data Security

We implement appropriate technical and organizational measures to protect your information against loss, misuse, or unauthorized access.
Your personal data is stored securely and only accessible to authorized personnel within Formo Renovation LLC.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Policy — typically for the duration of your project and up to two (2) years afterward, unless a longer retention period is required by law or accounting standards.

7. Your Rights

If you reside in the United States, including Tennessee, you have the right to:

Request access to the personal information we hold about you.
Request correction or deletion of your data.
Withdraw consent for marketing communications at any time.

You can exercise these rights by contacting us at formorenovation@gmail.com.

8. Cookies and Tracking

Our website may use cookies or analytics tools (such as Google Analytics or Meta Pixel) to improve performance and marketing relevance.
You can disable cookies through your browser settings at any time.

9. Lead Ads and Meta Compliance

When you submit your information through a Meta Lead Form (Facebook or Instagram):

Your data is sent directly and securely to Formo Renovation LLC.
The information will only be used to contact you regarding your quote or service inquiry.
We comply fully with Meta’s Lead Ads Terms of Service and Data Processing Addendum.

10. Children’s Privacy

Our services are not directed toward children under 18. We do not knowingly collect information from minors.
If we discover that we have inadvertently collected personal data from a minor, we will delete it immediately.

11. Updates to This Policy

We may update this Privacy Policy from time to time to reflect legal, operational, or technical changes.
The most recent version will always be posted on our website with the “Last Updated” date at the top.

12. Contact Information

If you have questions about this Privacy Policy or how your information is used, please contact us:

Formo Renovation LLC
📍 Nashville, Tennessee
📧 formorenovation@gmail.com
📞 (615) 608-1220
Insured & W9 Ready